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image by Zuza Ritt

Downside of virtual staffing

The state of Pennsylvania is killing a contract with IBM because, as of July, the project was $60 million over budget and a whopping 42 months behind schedule, state officials said. It was, by any measure, a huge and complex project. It was to give the state a new computer system to track employee wages, employer taxes and handle unemployment claims, appeals, payments.

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